I was never notified that there would be new packaging and the water does not change from blue to clear even following directions and after a long time. I was disappointed with this product that I use to get.
We saw your one-star review of Retainer Brite. The manufacturer changed the packaging at the end of last year. Just recently we were able to put the new photo on our website.
A new FDA ruling prompted the manufacturer of Retainer Brite to change one ingredient. This change makes the product more environmentally friendly -- but it also may affect the color change that you talk about. Depending on the water in your municipality, the product may take as long as 2 hours to change from blue to clear. Your retainer is still clean and germ-free in 15 to 20 minutes, no matter what color the water is. The water color is just a visual indicator to remind you that your device should be removed after 15 to 20 minutes, and does not affect the cleaning efficacy or cleaning time in any way.
The manufacturer has been made aware of this problem and is working to address it in future batches of the product, while still being in compliance with the FDA. In the mean time, please rest assured that the Retainer Brite that you purchased will clean your retainer just as well now as it did in the past, no matter the color of the water after 20 minutes.
The DentaKit.com Team